The hotel has 123 air-conditioned rooms, each with a minibar, flat-screen TV, safety deposit box, and wardrobe. Private bathrooms include hot-water showers and complimentary toiletries.
Dining at Chinese Restaurant
A selection of Chinese-style breakfast is served in the restaurant, which specializes in Chinese cuisine for lunch and dinner. Guests can also order room service.
Business and Leisure Facilities
The hotel offers a 32-square-foot meeting room, a 24-hour business center, and complimentary wireless internet access. Massage services are available on-site.
Central Shanghai Location
Elegance Bund Hotel is a 15-minute walk from the Bund and 500 meters from East Nanjing Road. It is near Customs House, Jinling East Road Ferry Wharf, Yu Garden (0.5 km), and Old Town (0.5 km). Shanghai Railway Station is a 10-minute drive away.
Guest Services Available
The 24-hour front desk provides free luggage storage, ticketing services, dry cleaning, and concierge support. Private parking is available for CNY 240 per day.
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Getting around
All Transportation Options at a Glance
City Centre
Shanghai
1.6
km
Airports
Shanghai Hongqiao International (SHA)
16.0
km
Shanghai Pudong International (PVG)
47.6
km
Train
Shanghai Railway Station Metro Station
3.3
km
Underground
East Nanjing Road600 m
Yuyuan Garden700 m
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
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Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 25 reviews
6.4
6.4/10 based on 333 reviews
Deborah
United States,
January
2025
7.2/10
I had a mixed experience at this hotel. The location is unbeatable, just a couple of blocks from the Bund and close to shopping areas. The rooms are spacious and well-furnished, but mine unfortunately needed a good cleaning as there were clothes tags and debris on the floor. The service was okay, though I had some challenges with a smoke issue that took a while to resolve. Overall, it's decent value for money given its prime location, but there are definitely areas for improvement.
Rooms
6.0
The rooms are spacious and lavishly appointed, but mine needed a thorough cleaning.
Service
7.0
Service was okay; the staff had good English skills and tried to be helpful, but I faced issues with being moved due to smoke problems.
Location
9.0
The location is fantastic, just two blocks from the Bund and within walking distance to shops and the metro.
Dining
5.0
Dining options were pretty basic and didn't meet my expectations; I wouldn't recommend it.
Facilities
7.0
I didn't use many facilities, but they seemed adequate for what I needed for a short stay.
Mike
United States,
December
2024
7.0/10
I had a pretty mixed experience at this hotel. On the plus side, the location is fantastic-right near the Bund and other sightseeing spots. Unfortunately, the rooms left a lot to be desired; they were not very clean and the bed was uncomfortable. The staff was friendly but not very fluent in English, which made communication a bit challenging. Overall, if you're looking for a great location, it's worth considering, but don't expect top-notch comfort or cleanliness.
Rooms
5.0
Unfortunately, the rooms weren't clean or comfortable at all. The bed felt like I was sleeping on the floor and there was hair on my soap box. Plus, the towels were damp and stained.
Service
6.0
The staff was friendly and tried to help, but there was a language barrier that made things a little tricky at times. I eventually got moved to a better room after some discussions.
Location
10.0
The location is unbeatable, just two blocks from the Bund and a short walk to many tourist attractions. It's great for shopping and exploring.
Dining
5.0
The dining options didn't impress me at all. Honestly, I would recommend eating out instead.
Facilities
5.0
Amenities felt minimal; the lifts had curled mats which caused tripping, and overall the maintenance could use a review.
Jean
United States,
December
2024
7.0/10
I had a mixed experience at this hotel. The location was fantastic, making it easy to explore the city and visit top attractions. However, the rooms left much to be desired, particularly with cleanliness and comfort. Service was hit or miss, and dining wasn't enjoyable at all. Overall, it's decent for the price given the location, but you might need to manage your expectations regarding the rooms and meals.
Rooms
5.0
The rooms were of a traditional hutong style, which means they weren't cleaned thoroughly - I noticed some dust in the corners. While my room did include a refrigerator, it felt quite cramped and not very comfortable, especially with the bed feeling like I was sleeping on the floor. The noise from a nearby motorbike repair shop starting early in the morning was quite disruptive.
Service
5.0
I found the service to be rather impolite at times. While some staff were helpful, the language barrier made it difficult to communicate effectively. They insisted my room had a window, but it was barely a foot away from a high wall, which was misleading.
Location
9.0
The hotel is perfectly situated within walking distance of the Bund, Nanjing Road, and other major attractions like the Yu Garden. This made it super easy to explore everything Shanghai has to offer.
Dining
5.0
The dining options were seriously lacking. I wouldn't recommend bothering with meals here as the quality was just awful. I found much better alternatives nearby.
Facilities
5.0
The hotel didn't offer many amenities or facilities, which was disappointing. There was little to enhance the overall experience.
Patrick
United States,
December
2024
6.2/10
I stayed at this hotel and found it had a fantastic location, nestled in the historic center of Shanghai and walking distance from many attractions. The rooms were a decent size but had a bit of a tired look and an odd decor. The service was hit or miss, with some staff being polite while others weren't very helpful. Overall, the hotel is good value for money considering its prime location, but some aspects definitely need improvement.
Rooms
6.0
The rooms were of good size and clean, but the decor felt a bit worn and had a strange, over-the-top style that made me uncomfortable.
Service
5.0
The service varied; some staff were friendly and accommodating, while others seemed rude and not fully engaged in understanding guest needs.
Location
9.0
This hotel is in a prime location, very convenient for exploring the Bund and nearby attractions like the Yu Garden and Shanghai Museum.
Dining
5.0
Dining options were quite limited and honestly not worth bothering with. I found the breakfast to be subpar, which was disappointing.
Facilities
5.0
The hotel had basic amenities but nothing particularly special that stood out during my stay.
Joyce
United States,
December
2024
7.0/10
I had a mixed experience at this hotel. The location is absolutely fantastic for exploring Shanghai, with easy access to major attractions. The rooms are spacious, but I struggled with some noise and an unpleasant smell from the extractor fan. The staff was polite and friendly, but I faced some issues during my stay that were not handled as well as I'd hoped. Overall, it could be a decent budget option, but improvements are needed in some areas.
Rooms
6.0
The rooms are quite spacious, but I had some trouble with an unpleasant smell coming from the extractor fan and the noise from the alley was disruptive at night. Plus, the bed felt quite hard, almost like sleeping on the floor.
Service
7.0
The service was friendly, and the staff had great English skills. However, when I asked for help with directions, they provided a wrong location, which was frustrating. After a bit of a hassle, they finally moved me to a room with separate air conditioning, which helped.
Location
10.0
The location is truly one of the best parts of this hotel. It's perfect for sightseeing and very close to top attractions like the Bund and Yu Yuan, making it easy to explore Shanghai.
Dining
5.0
Dining was quite disappointing; I wouldn't recommend it at all. There are much better options nearby with breakfast included, and my overall experience with the food was underwhelming.
Facilities
5.0
While the facilities were somewhat adequate, the odd smell and noise situation marred my stay. Overall, I expected a bit more in terms of comfort and amenities.
Betty
United States,
December
2024
7.0/10
I had a pretty challenging stay at this hotel. The location is definitely a highlight, as it's close to the Bund and shopping areas, which is great. However, the room cleanliness was unacceptable, and the service could use a lot of improvement. It's hard to recommend this place based on my experience, especially considering the lack of cleanliness and poor service.
Rooms
5.0
The room was large but very unclean, with hair from previous guests all over my soap and toothbrush. The towels were damp and stained, and the shower looked mucky. It's clear that the room hadn't been properly cleaned.
Service
5.0
The service was terrible. The staff seemed to argue amongst themselves and weren't helpful. After a lot of back-and-forth, I finally got moved to another room, which was frustrating.
Location
9.0
The hotel is excellently located, just a short walk to the Bund promenade and nearby shopping streets. This was the only positive aspect of my stay.
Dining
5.0
Dining options were fairly basic. While the food was okay by local standards, I would have preferred more variety, especially for breakfast.
Facilities
5.0
The hotel had basic facilities, but nothing stood out as impressive. It's clear that upgrading the cleanliness and services could greatly enhance the amenities offered.
James
United States,
December
2024
7.4/10
I stayed at this hotel and found it to be in a fantastic location right in the Bund area of Shanghai, just a short walk from the promenade and various attractions. The rooms were a decent size and fairly clean, although the view wasn't great as they mostly faced walls or an inner corridor. The service left much to be desired as I had issues with the air conditioning that took days to resolve. Overall, it had its ups and downs, but the value for money is decent given the location.
Rooms
7.0
The rooms were a very good size and clean, but faced walls or an inner corridor, which was a downside.
Service
5.0
The service was really frustrating; I had to argue for two days to get a room with separate air conditioners before they finally moved me.
Location
10.0
The location is excellent, within a 5-minute walk to the Bund promenade and close to most attractions in Shanghai.
Dining
5.0
Dining was not great; I found it to be pretty awful and wouldn't recommend it.
Facilities
5.0
The facilities were average, but nothing stood out as particularly impressive.
Florence
United States,
November
2024
7.6/10
I had a good stay at the hotel, which is located in a prime area just moments away from the Bund. The rooms are lavishly appointed and quite spacious, creating a nice atmosphere. While I found the service to be somewhat lacking in friendliness, they were still helpful in a pinch. The dining options left a bit to be desired, especially for a vegetarian, which was disappointing. Overall, it's a decent value for money given its great location and large rooms.
Rooms
8.0
The rooms were lavishly appointed, spacious, and very comfortable. I really appreciated the size, but I was facing the wall, which wasn't ideal.
Service
6.0
The service could have been friendlier, though the staff had good English skills and were helpful, especially when I needed a cab.
Location
9.0
The location is excellent, just a 5-minute walk to the Bund promenade and close to shopping and sightseeing spots.
Dining
5.0
Unfortunately, the dining options were not great for a vegetarian. I found it rather disappointing, and I'd recommend looking elsewhere for meals.
Facilities
7.0
The hotel's amenities looked quite nice, but I didn't get to try them out extensively during my stay.
Linda
United States,
November
2024
6.8/10
The hotel has a fantastic location, making it super convenient to explore Shanghai, especially with the Bund and Nanjing Road nearby. The rooms at the back are quieter, which I appreciated, but the lack of ceiling lights and a comfortable bed was a downside. The service was helpful, though language barriers were a challenge. Overall, it offers decent value for money, especially for a budget-friendly stay.
Rooms
6.0
The rooms were simple, clean, and quiet, but lacked ceiling lights and comfortable beds, which made them feel a bit basic.
Service
7.0
The staff was helpful but had limited English skills. It was a plus that I could communicate in Chinese, which made things easier.
Location
9.0
The location is great, close to the Pearl building and within walking distance to major sights like the Bund and Nanjing Road.
Dining
5.0
The dining options were quite disappointing; the included breakfast was not good, and the selection was pretty limited.
Facilities
5.0
Facilities were basic, and I noticed some maintenance issues, like a curled mat in the lift that posed a tripping hazard.
Phyllis
United States,
November
2024
6.6/10
The hotel is perfectly located just steps away from the Bund, making it easy to explore everything Shanghai has to offer. The rooms, however, were a bit of a letdown with unpleasant odors and some maintenance issues. The service was friendly, but communication could be challenging at times. Overall, it's a decent choice for the price, but don't expect luxury.
Rooms
5.0
The rooms on the third floor facing the alley had a strong odor, and I noticed a missing light bulb in the bathroom, which was quite disappointing.
Service
7.0
The staff was always polite and eager to help, even going out of their way to order taxis for us. However, their limited English made some interactions difficult.
Location
10.0
The location can't be beat! It's only two blocks from the Bund, and just a short walk to the metro and East Nanjing Road.
Dining
6.0
Breakfast was included for a very reasonable price of 25 RMB, but options were limited and I found it just okay, typical for China.
Facilities
5.0
The hotel had basic amenities, but nothing to write home about. The overall facilities felt a bit outdated.
Douglas
United States,
October
2024
6.0/10
The hotel has a great location, just a couple of blocks from the Bund and walking distance to public transport and local attractions. The room, while basic, was adequate for my needs, but it felt a bit outdated. Unfortunately, the service left a lot to be desired, as the staff was rather rude and unhelpful at times. Overall, it's a decent spot for the price, but I wouldn't say it blew me away.
Rooms
6.0
I stayed in a twin superior bedroom. Although it was more than adequate and had everything I needed, the room felt a bit small and definitely could use some updates.
Service
5.0
The service was quite disappointing, as the staff was often rude and not very understanding, which made my experience less enjoyable.
Location
8.0
The location is quite good, just a short walk to the Bund and the metro. It suited my business needs fairly well and was convenient for exploring local sites.
Dining
5.0
I found the dining options to be okay but nothing special. The food was decent, especially given the price, but it didn't wow me.
Facilities
5.0
The hotel facilities were basic and nothing luxurious, but they met my needs without being anything to write home about.
James
United States,
October
2024
6.6/10
My stay at the hotel had its ups and downs. The location is absolutely ideal, just steps away from the Bund and Nanjing Road, making it super convenient for sightseeing and shopping. While the room I had was comfy, it faced an alley and was a bit noisy at night. The service was frustrating; the staff wasn't very accommodating, which put a damper on the experience. Overall, it's decent for the price, but it could use improvement in service and cleanliness.
Rooms
6.0
The room was nice and comfortable, though I found it a bit noisy at times since it was on the third floor facing the alley. The cleanliness could have been better as I found hair from previous guests on the soap and toothbrush, which was quite off-putting.
Service
5.0
Unfortunately, the service was not great. The staff was extremely rude, and it took a lot of back and forth to get my needs understood. I really think they should improve their English skills to better communicate with guests.
Location
10.0
The location is fantastic! I loved being so close to the Bund and Nanjing Road; it made exploring the city a breeze without needing to use public transport.
Dining
5.0
The dining options were okay, but nothing special. As a vegetarian, I found it a bit limiting, and honestly, I wouldn't recommend the food here; I've had much better in other hotels.
Facilities
5.0
The facilities were average at best, with nothing that really stood out to me. There could definitely be improvements in this area.
Nicholas
United States,
October
2024
6.6/10
I had a pretty mixed experience at the hotel. The location is fantastic, just a short walk from the Bund and the metro, making it super convenient for sightseeing and shopping. However, the rooms could definitely use a deeper clean and the service was not as attentive as I'd hoped. The breakfast options were limited, but the price was reasonable for the location.
Rooms
5.0
The rooms were in a traditional hutong style but felt a bit neglected. They could really benefit from some extra cleaning, especially in the corners.
Service
5.0
The service left much to be desired. I had issues with misleading information about transportation costs and the staff didn't seem very eager to help.
Location
10.0
The location is unbeatable-just two blocks from the Bund and close to Nanjing Road. It's perfect for tourists wanting to explore the city.
Dining
5.0
The breakfast was okay, but nothing special and certainly not impressive by any standard. I wouldn't recommend it if you're looking for a hearty meal.
Facilities
6.0
Facilities were basic and not very modern, and I felt overall that they could use some updates.
Bobby
United States,
October
2024
7.8/10
I had a mixed experience at this hotel. The location is simply unbeatable, just a short walk from the Bund and easy access to the metro. My room was clean and offered good value, but the dining options were quite disappointing. The service could have been better, especially in terms of communication, but overall, it served its purpose as a budget stay.
Rooms
8.0
The room was clean and had everything we needed for a budget hotel.
Service
6.0
The staff's English was limited, which made communication tricky, but they tried to help.
Location
10.0
The location is fantastic, just two blocks from the Bund and very close to the metro, making it easy to explore Shanghai.
Dining
5.0
The breakfast experience was really disappointing; I wouldn't recommend it.
Facilities
7.0
The facilities were basic but adequate for a budget hotel.
Elizabeth
United States,
October
2024
7.0/10
My stay at this hotel had some ups and downs. The location was fantastic, close to many sightseeing spots and party areas. However, the rooms were quite dirty, and the decor was not to my taste, making it feel a bit uncomfortable. The service was helpful, but the overall experience wasn't ideal due to the cleanliness issues.
Rooms
5.0
The rooms were very dirty, with a decor that felt somewhat off-putting. It was also noisy at night because it was right across from a motorbike repair shop.
Service
7.0
The staff was quite helpful, writing our destinations in Chinese and ordering taxis for us, but they seemed a bit disorganized.
Location
9.0
The location was perfect for sightseeing, being within walking distance to places like the promenade and Shanghai Museum. I loved how easy it was to get around.
Dining
5.0
The dining options were okay but not amazing, especially compared to better hotels that offer breakfast included in the price.
Facilities
5.0
I didn't notice any standout facilities, and since the rooms were lacking, I can't say it was a great value for money.
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